Our Terms & Conditions

Welcome to Flex Tech BD! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to the following terms:

General

  • Flex Tech BD is an online platform offering unique gadgets and tech products.

  • We reserve the right to update or change these Terms at any time without prior notice.

  • All product descriptions and prices are subject to change without notice.

  • We ensure accuracy in product listings, but do not guarantee that all information is error-free, complete, or current.

  • Prices are shown in BDT and are inclusive/exclusive of VAT as applicable.

  • Orders are confirmed once full payment is received.

  • We accept multiple payment methods including cash on delivery (COD), mobile payments (bKash/Nagad), and bank transfers.

  • Flex Tech BD reserves the right to cancel any order at our discretion (e.g., due to stock unavailability, pricing errors, etc.).

  • We offer nationwide delivery across Bangladesh.

  • Standard delivery times range from 2 to 5 business days depending on location.

  • Delivery delays may occur due to external factors (e.g., weather, holidays, courier issues).

  • Customers can request a return or exchange within 3 days of receiving the product if it is defective or incorrect.

  • To be eligible for a return, the item must be unused, in original condition, and with original packaging.

  • Refunds (if applicable) will be processed via the original payment method within 7–10 business days.

  • Certain products may come with a limited warranty. Warranty details are mentioned on the product page where applicable.

  • Misuse, physical damage, or unauthorized repairs will void the warranty.

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